A big part of your success is going to be developing relationships with brokers and booking the right loads for the right price. Certificates of insurance are what these brokers will require before they let you book those loads. Most of the time you will have to rely on your agent to fax a certificate to the particular broker. Once this process is complete, hopefully the load is still available.
In addition to this, our office is open from 8:30am-4:30pm (closed 12pm-1pm for lunch). Feel free to call at 800-334-1975 and press option #1 for us to issue you a certificate, or email us at firstname.lastname@example.org.